SeroBooks Knowledgebase
How to do everything in SeroBooks — every screen, menu, form and report, explained step by step. 259 articles, the same ones that open with F1 inside the app.
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16 topics · 259 articles
Getting Started
Install SeroBooks, sign in, open your company and learn your way around the screen.
20 articles →Company & Home
The Home Page, dashboards, calendar, reminders and the settings that belong to your whole company.
20 articles →Customers & Sales
Customers, estimates, sales orders, invoices, sales receipts, receiving payments, statements and credits.
32 articles →Vendors & Purchases
Vendors, purchase orders, receiving items, bills, expenses, vendor credits and paying bills.
16 articles →Items & Inventory
Your item list, services, stock, adjustments, assemblies, transfers, warehouses, labels and forecasting.
18 articles →Banking
Cheques, credit card charges, deposits, registers, transfers, reconciliation, loans and bank feeds.
16 articles →Accounting
The chart of accounts, journal entries, ledgers, financial statements, classes, fixed assets and year-end.
18 articles →Sales Tax
GST/HST, PST and QST: tax codes, the Manage Sales Tax centre, preparing, filing and paying returns.
9 articles →Reports
The Report Centre, running and customising reports, drilling down, memorising, commenting, and every report explained.
23 articles →Employees & Payroll
Employees, pay runs, timesheets, payroll items, remittances, levies, year-end slips and records of employment.
13 articles →Amazon
Connect Amazon Seller Central and account for settlements, orders, fees, taxes, returns and inventory.
15 articles →Lists
QuickBooks-style lists: terms, payment methods, types, messages, ship via, vehicles, templates and custom fields.
14 articles →Files, Printing & Data
Back up and restore, import from QuickBooks, print and send forms, printers, invoice layout and how your data is kept.
9 articles →Administration
Users, roles and permissions, taxes, payment methods, business settings, app settings, theme and subscription.
10 articles →Menu Reference
Every menu and every menu item, what it opens and where to read more.
16 articles →Troubleshooting & FAQ
Answers to common questions, fixes for common problems, and a glossary of accounting terms.
10 articles →Step-by-step guides
How to reconcile a bank account
A practical, step-by-step bank reconciliation walkthrough: gather the statement, tick what cleared, explain what didn't, finish at zero.
The month-end checklist
A repeatable month-end close for a small business: reconcile, review aging, post the recurring, read the statements — in an hour, every month.
The Canadian year-end checklist
Everything a Canadian small business should do at fiscal year-end: counts, reconciliations, CCA, GIFI, the retained-earnings roll and the lock.
Writing off inventory, properly
Damaged, expired or missing stock has to leave the books with a reason. How to write off inventory so shrinkage is visible and defensible.
Petty cash without the mystery
A simple petty cash system: a fixed float, receipts for everything, and top-ups that reconcile the difference.
Running payroll without dreading the 15th
How a Canadian pay run actually works — gross to net, CPP and EI, the remittance deadline, and what has to be true before you file T4s.
Knowing when you run out, before you run out
How to set reorder points from your own sales history and lead times, why a safety buffer is not padding, and what seasonal demand does to both.
Aging reports: the collections engine
Receivables aging turns 'people owe us money' into a work list. The buckets, the cadence, and the statement-and-call routine that works.
Leaving QuickBooks Desktop, calmly
A practical migration path off QuickBooks Desktop — what to move, when to cut over, and how to keep your accountant comfortable throughout.
Staff roles that match how your store actually runs
How to design roles for a small business — start from templates, use visible-but-locked for supervised actions, audit the rest.
Inventory counts that end arguments
Full counts and cycle counts: preparing, counting, posting the differences, and reading what the variances are telling you.
Amazon settlements, reconciled without tears
What is inside an Amazon settlement report, why the deposit never equals your sales, and how to post it so the bank reconciliation matches.
Batching the drawer into the bank
How to batch cash and cheques into deposits that reconcile — the drawer count, the slip, and the posting that matches the statement.
A budget you will still use in February
How to set a small-business budget from last year's actuals, review it monthly against the ledger, and actually change behaviour with it.
The same help, inside the app
Press F1 on any screen in SeroBooks and the article for that screen slides in beside it, so you can read the steps while you do them. Open this screen on any article takes you straight to the form it describes, and Help ▸ Knowledgebase opens this whole library with the same search.
For a term you have hit and want defined, the glossary covers it with a worked example. And for anything still unclear, support answers real questions.