What is AI agent?
Software that does not just answer questions but takes actions toward a goal — drafting documents, proposing changes, executing tasks. The responsible version is governed: it proposes, a human approves, everything is audited and reversible. The ungoverned version is a liability with a chat window.
Example
An AI agent asked to reorder stock does not merely suggest quantities — it drafts the purchase orders, grouped by supplier with pack-rounded quantities, ready for a person to approve.
The distinction from a chatbot is the action. That is also why approval, audit and an undo path matter far more here than they do for a tool that only answers questions.
Maya is a governed AI agent: propose → approve → execute, with caps, audit trail and undo. Maya safety →