What actually arrived, on the record

A Goods Received Note is the document your warehouse writes, not the one the supplier sends. It records what physically arrived — accepted, rejected, and why — at the moment of delivery. When the supplier's invoice disagrees with reality, the GRN is what you check it against, and it wins, because it was written at the door with the boxes open.

Serialized lines fold into one row carrying their serials, so a delivery of twenty phones reads as one line of twenty, not twenty lines.

The register filters to Discrepancies only — deliveries where what arrived did not match what was ordered — and to deliveries with rejections, each carrying the reason given at the time. That short list is the weekly review; everything else received clean and needs nobody.

The tiles across the top keep score: deliveries, units received, rejections. When rejections stop being zero, you notice.

Supplier bills for 100; you received 92. Without a GRN this is a phone argument. With one — posted at the time, reasons on the shortfall, a signature line on the printed PDF — it is a routine credit claim with evidence attached.

Rejected goods never enter stock and are never paid for. The claim writes itself.

Receiving is the moment stock rises — not ordering, not the invoice arriving. That single rule is what keeps counts true through the messy middle of procurement: partial deliveries, substitutions, refusals. The GRN records each one as it happened, and the PO balance follows.

Batches and expiry dates are keyed per line as goods are booked in, which is what makes recall tracing possible two years later.